Can't I just show my license to prove that I live in Maryland Heights, Bridgeton or Creve Coeur?
No. As a Maryland Heights resident, to receive the resident discount at Aquaport you will need to purchase your Maryland Heights' Resident Discount Card. You will purchase this card at the Maryland Heights Community Center which is located adjacent to Aquaport. Bring a photo I.D. and one other proof of residency with your name and address on it such as an unpaid utility bill, bank statement, voter ID card or occupancy permit (dated within 30 days) for each person in your household over the age of 18. For children ages 4 - 17, you will need to bring in one proof of guardianship for each child who needs a card. Proof of guardianship can be a report card, social security card, birth certificate, passport, or insurance card. The cost of each card is $5.
As a Bridgeton resident, you will need to purchase a Bridgeton Resident ID card from the Bridgeton Community Center for each member of your household.
As a Creve Coeur resident, you will need to purchase a Creve Coeur Resident ID card from the Creve Coeur Ice Rink.
*The cost of a Maryland Heights Resident Discount Card is waived with the purchase of a community center membership*.
*One and three month members do not receive a free Resident Discount Card.
Do I have to wear proper swim attire while I'm in the pool?
Yes. Only proper swim attire may be worn in the pool. Men may wear t-shirts in addition to their swim trunks and women may wear a t-shirt over their swimsuit as well. No suits with rivets or any form of metal may be worn on the slides.
Are there lockers to use while I'm at Aquaport?
Yes. They are $1.00 to rent, but there are a limited amount of lockers. On busy days at the pool, we may run out of lockers to rent. You may bring your own lock to place on a locker if you wish to do so. Please do not bring anything of value with you to the pool that day or be prepared to keep it on you at all times. Leaving valuables in your car is not safe and Aquaport will not be responsible for items that are lost or stolen.
If I'm not swimming, do I still have to pay?
Yes. Everyone who enters the park must pay admission regardless of intention to swim or not.
Is there a discount after a certain time each time?
Yes. We offer half off admission after 5p.m. Only residents of Maryland Heights will receive 50% off their admission fee after 5 p.m. any day that we are open.
What are Aquaport's hours of operation?
Aquaport is open 11:00 a.m. to 7:00 p.m. daily.
Can I pay my fines online?
Yes. Our online payment system is administered by nCourt, a third party, which sets the fees related to online payment. Click here to pay your fines online.
What if I can't pay my fines?
If you plead guilty, the fine's cost is expected to be paid. If you are not able to pay your fines, you will be given a future court date to have the fine paid in full. If you feel paying the fine will not be financially possible, you should make this known to the judge when you appear before him or her on your court date. The Judge will evaluate your request and you will receive a bill including your fine amount and court costs. The Judge arranges for a payment plan in which you will make a minimum payment of $100 per month until the total is paid. If this payment amount is not financially possible, this is the time to arrange an alternative payment amount with the Judge.
Can someone else pay my fines?
Anyone can pay your fines; however, you must be the one to enter a plea.
Is there a minimum payment?
The minimum payment is $100 unless other arrangements have been made with the Judge.
What do I need to do if my license has been suspended?
You will need to contact the Missouri Department of Revenue to determine why your license was suspended. If your license was suspended because of a failure to appear in this Court, you must fully dispose of the case here. When that is done, you will be given a compliance notice to take to the Department of Revenue.
What is the maximum sentence the Judge can impose?
The range of punishment in this Court is up to $1,000 fine and/or 90 days in jail.
How many points will I get for my speeding ticket?
Points are assessed by the Missouri Department of Revenue. A general guide to point assessment is available here; however, you are advised to contact the DOR directly for the most specific and up-to-date information about your violation.
Is there a way to keep the points from going on my record?
In some cases, the Judge may allow you to complete a defensive driving course in order to keep points off of your driving record. You must appear in Court to request the driving course.
In what order is the docket called?
In general practice, but not exclusively so, the order in which names are called is based on first come, first serve. Your name will not be called unless you check in with the clerks. To avoid any complications or confusion, please check in with the clerks when you arrive.
When can I pay my fine?
Our office is open for payments from 9 a.m. to 4:30 p.m. Monday through Friday.
What methods of payment are accepted?
At the violations bureau, we take cash, local checks (made payable to City of Maryland Heights) and money orders. We accept credit cards with an additional $4 fee. To use a credit card, fines and costs must be paid in full.
Where is the Municipal Court located?
Court is held in the Municipal Courtroom at the Maryland Heights Government Center, 11911 Dorsett Road. The Government Center is located approximately 1/2 mile east of I-270 at the intersection of Dorsett and Millwell.
Do I have to get an attorney?
You are not required to get an attorney. However, you may want to consider at least talking to an attorney to make sure you understand any possible ramifications of a plea you may enter.
What should I bring to Court?
You should bring any paperwork that you would like to show to the Judge. This might include proof of insurance, proof of registration or proof of license reinstatement.
What if I can't be there on my court date?
You may ask for a continuance. The clerks are able to grant only one continuance per case. Continuances are only granted by phone or in person at our pay window and must be requested at least 24 hours prior to the court date. We cannot consider continuances requested by email or fax.
What time does Court start?
Trial and traffic dockets begin at 6:00 p.m. Day dockets begin at 10:00 a.m. Check-in starts 30 minutes before the court date and time listed on the summons.
What is a planner?
A planner is a professional who prepares for the development and management of urban and suburban areas. Planners consider a wide array of issues related to such things as land use, transportation, the environment, housing, commercial development, local, state, and national legislation, and zoning codes.
What is AICP?
AICP (American Institute of Certified Planners) is the American Planning Association's professional institute, providing recognized leadership nationwide in the certification of professional planners, ethics, professional development, planning education, and the standards of planning practice. AICP certified planners carry a high mark of distinction because they are required to meet rigorous standards, maintain their expertise through continuing education, and serve community interests.
How should I position my trash cart so the automated truck can pick it up?
Carts should be placed one foot from the curb or edge of the street.
Please place your cart at least three feet from any tree, pole, fire hydrant, etc. and at least five feet away from any cars parked in the street so the automated arm can reach your cart.
The arrows on the lid of the cart should face toward the street; the handle should face toward your house.
Please do not lean anything against the cart.
What do I do if I have more trash than the new cart will hold?
On the rare occasion when the cart won’t hold all of your trash, you may utilize an additional trash can. Please remember to leave some space between the cart and your other trash can. If you routinely produce more waste than the cart holds, you will need to rent an additional cart for a small fee from Allied Waste. Each trash container will hold the equivalent of three normal trash cans. If you utilize the 95-gallon cart for trash and the 65-gallon cart for recycling, you will have a total available space of 160 gallons, which is greater than five average trash cans per week.
What can I do with large items that do not fit in my trash cart, such as furniture or appliances?
Any material that does not fit into the container is considered a “bulky item.” These will be collected on Fridays; please call Allied Waste in advance at (636) 947-5959 so they can dispatch the appropriate equipment and collection workers to handle the pickup.
Collection of major appliances with motors or refrigerants requires a special pickup and an additional fee. Please contact Allied to schedule a pickup for this type of item.
Can I place a bag outside or on top of my trash cart?
No. All trash must be containerized. No plastic bags are allowed outside of carts.
What is the General Fund?
The General Fund is used to cover most day-to-day operational expenses, including personnel, police services, facility maintenance, communications and trash, yard waste and recycling pickup. The General Fund comes from a variety of revenue sources: various taxes (utility, sales, road and bridge, cigarette and gaming), business license fees, building permits; court fines and fees, grants and interest. The City of Maryland Heights is one of just a few municipalities in the region that does not collect property taxes from residents.
When I shop in Maryland Heights, does the sales tax revenue go straight to the city?
No. Retail sales in St. Louis County are subject to state sales tax (4.225%), a transportation sales tax (0.5%), a sales tax for Metrolink (0.75%), a children's mental health tax (0.25%), a public safety communications tax (0.1%), a Municipal Parks Commission tax (0.1%) and a local sales tax (1%) that is distributed among the 91 municipalities and St. Louis County. Some cities, designated point-of-sale or "A" cities, retain most of the sales tax revenues collected within their boundaries. These are cities that had local sales taxes before the countywide levy was enacted. Other cities, including Maryland Heights, are designated pool of "B" cities, sharing revenues with others in a pool on a per capita basis.
The only tax collected in Maryland Heights that goes directly to the city is a 0.5% (half-cent) parks and stormwater tax that is used specifically for parks and stormwater projects in the city. It is collected as a point-of-sale tax and is therefore dependent on retail sales within city limits.
Where does the money from the casino go?
Currently, gaming taxes are allocated to the city's General Fund (54%), capital improvement (42%) and the Parks Fund (4%).
Why is my property tax bill so high?
The City of Maryland Heights does not levy a property tax. Property taxes are collected by other local and regional entities, including the State of Missouri, St. Louis County, Special School District, St. Louis Community College, the St. Louis Zoo, St. Louis County Library, MSD and school and fire protection districts.
How long are job applications retained?
Applications are retained for 6 months.
Can the plastic bags inside cereal boxes be recycled?
Do large cardboard boxes need to be broken down, even if they'll fit in the cart?
If it fits in the cart, it's fine. You can also just break them down (no larger than 3ft by 3ft) and place them next to the cart, just to save room.
If a plastic is labeled (other than #6), can it be recycled, even though it isn't listed on the flyers and literature?
No, if it is not marked as an acceptable material on the list, do not attempt to recycle it. Examples are amber medicine bottles and some "Fresh Express" produce bags.
With microwaveable dinners, can the plastic trays be recycled and the boxes be recycled?
Yes, as long as the trays are rinsed clean and are not marked with #6. Also, the plastic film over the tray can NOT be recycled.
If I put my recycled materials in a black plastic trash bag, will it be picked up if it's inside the recycling cart or tub?
No - that is the purpose of having recycling carts. All recyclable material needs to be loose when possible.
To keep shredded paper from blowing all over, can it be put in plastic grocery bags or transparent plastic bags so it's obvious it contains paper?
A transparent plastic bag is OK for shredded paper, but bulk grocery bags have to be taken back to the grocery store for recycling.
Do staples have to be removed from catalogs, magazines and stapled papers?
Do I have to remove the plastic insert from tissue boxes?
Do plastic handles on cardboard litter boxes need to be removed?
Do metal spouts have to be removed from dishwashing detergent boxes?
Do pump sprayers have to be removed from spray bottles?
Do aseptic containers such as juice boxes need to be rinsed out?
No, but you might want to just to help keep your container clean.
Do paper labels have to be removed from cans?
Do the plastic caps have to be removed from bottles, jugs and gabled cartons?
Do sticky labels have to be removed from water bottles and milk jugs?
What types of containers are made of #6 plastics?
They generally tend to be styrofoam products, but some plastic cups and carry-out containers from restaurants and stores also fall into the #6 category. The only way to be sure is to check the item for the recycling logo with a number in the center. It's usually found on the bottom of items.
Who is included in this program?
All Maryland Heights residences are included, except for apartments with seven or more dwellings in a single building, properties with septic tanks and properties that do not connect to MSD lines.
If you have any other questions, please call the Maryland Heights Government Center at (314) 291-6550.
How much do residents pay in other cities?
It varies from city to city, but Maryland Heights has the best answer: nothing as long as the cost is less than $10,000. In most communities, the property owner is responsible for at least part of the repair cost. For instance, Creve Coeur residents pay 20 percent of repair costs.
Do other cities offer sewer lateral insurance?
Yes. State law allows cities to establish sewer repair insurance funds, and more than 40 area cities have approved such programs, including St. Ann, Creve Coeur, Overland and unincorporated St. Louis County.
Can other city revenues fund this project?
No. State law prohibits city funds being used to pay for these repairs. Only this annual fee could pay for the sewer lateral repair program. Monies for storm water projects and parks cannot fund this project.
How much does this insurance cost?
A maximum annual charge of $28 has been set on all residential properties with six or fewer dwellings. This fee is collected annually by St. Louis County.
Who pays to repair a damaged yard or pavement?
The city will pay to replace grass, sidewalks and driveways. If a fence, shed, garage, etc. is in the lateral's path or lies over the damaged portion of the lateral, the city reserves the right to reroute the lateral or to require the structure to be moved at the owner's expense.
Is there a one-time repair for the homeowner or will the homeowner be covered for multiple breaks?
There is no clause limiting the number of repairs in our policy; however, one repair job typically ensures an intact line for several years.
What is the process?
Before the city's insurance policy will cover repairs, the homeowner needs to take a few steps to make sure the sewer lateral is indeed collapsed, rather than just clogged.
Call a plumbing or sewer cleaning service and have them clean the sewer lateral pipe. The homeowner is responsible for the cost of this service call. If the cleaning solves the problem, the sewer lateral is fine. If it does not solve the problem, the homeowner should file a claim with the city.
The city will review the claim and arrange for a contractor to videotape the inside of the pipe. This investigation will be used to ensure the line is collapsed.
If the videotape shows damage, a city contractor will fix the line. The homeowner does not need to get bids for the repair.
Expenses less than $10,000 will be paid for by the city. If the cost exceeds $10,000, the additional charges are shared equally by the city and the property owner.
How much would I have to pay to replace a sewer lateral?
Most lateral repairs cost at least $3,000, or more complicated repairs can exceed $10,000.
What are the health risks if my lateral breaks?
Illnesses in raw sewage can enter the water table, creeks, streams and soil around your home. Bacteria such as E.coli, dipli-cocci, strep and staph, and hepatitis virus could be released.
Would this cover a sewer break inside my house?
No. The proposed plan would pay for breaks in the line between the outside of your home and the MSD sewer main.
Will my homeowners' insurance pay for repairs?
Probably not. Most policies do not cover lateral repair cost, which is generally considered a home maintenance expense.
How do I know if my sewer lateral breaks?
Usually, sewage will back up into the home. Also, portions of your yard may collapse over the damaged section of the pipe, or sewage may leak into your yard.
Who owns the lateral?
The homeowner. It is private property, considered part of the house.
What is a sewer lateral?
A sewer lateral is the pipe that carries household wastes to the Metropolitan St. Louis Sewer District's (MSD's) sewer main. The sewer lateral does not include a sewer line located under any part of the building.
Who can help me understand what is planned for a particular property or area?
You may visit the Department of Community Development at our office or call (314) 291-6550. A planner is available from 8:30 a.m. to 5 p.m. weekdays. The planner can also tell you if there have been any recent Plan amendments or projects that may affect the property or its surrounding area.
Is it secure?
The U.S. Census Bureau will keep your info private.
It is illegal for the Bureau to share your info with other government agencies, courts of law or private companies.
A census worker will never ask for your SSN or bank account/credit cards information.
Censuses are never emailed
If you want to make sure the person at your door is really a census worker, check their badge. All census workers have an official U.S. Census Bureau ID badge (including their name, picture, a Department of Commerce watermark, and an expiration date).
Where can I get a copy of the Comprehensive Plan?
You can use the Plan for reference purposes at city hall. The Plan (including copies of any amendments) is located on the Comprehensive Plan page of the city website.
Can I reserve a private rental this summer at Aquaport?
It is highly unlikely that we will be taking private rentals for summer 2020 given our delayed opening and possible social distancing requirements once we do open.
Can the Comprehensive Plan be changed?
The Comprehensive Plan is a “living” document, meaning that it is intended to evolve based on changes occurring in the city and region. The city is currently in the process of updating and amending the Comprehensive Plan. Proposed amendments to the plan are submitted to a public review process that includes public hearings before the Planning Commission. The Planning Commission must vote affirmatively to adopt an amendment in order to change the Plan. Contact the Department of Community Development at (314) 291-6550 for information about the Comprehensive Plan amendment process.
Some census questionnaires will be mailed or hand-delivered.
This is because households may have limited internet access or older adults living in the home.
Available online and by phone in 13 languages.
Non-English support materials available: language guides in American Sign Language (ASL), braille and large print. Assistance will include telecommunications device for the deaf
Can I purchase a season pass to Aquaport?
Aquaport season passes will not be sold until the Community Center is fully operational and we understand the St. Louis County protocols for pools. The timetable for reopening will determine if any additional discounts will be provided.
Who can tell me how the vacant land near my property can be used?
A staff member of the Planning Department may be consulted regarding the following development information:
What the land is planned for regarding future use;
If it is public property, such as a school site, parkland, city owned property or;
If it is open space dedicated to, and owned by a Subdivision Homeowners Association for open space purposes.
Who needs to respond?
Every adult and child must be counted.
All children, grandparents or other family members, friends and roommates living in your household
Regardless of your citizenship or immigration status, you should respond.
If an individual or family purchased a season pass to Aquaport, will they be refunded?
If you purchased a season pass for 2020, you will be able to use your season pass for 2021 at no additional cost. If you would like a refund instead, please contact Recreation Manager, Adam Peper at email@example.com and he will be able to issue a refund.
What does the Census ask?
Nine simple questions about the people living in your household. This includes name, age, race, sex and if you own or rent your home.
No question will ask if you are a citizen
No questions on income or politics
Who can tell me what public or road improvements are planned near my property/community?
Contact the Department of Public Works, (314) 291-6550. The Transportation Plan and Capital Improvement Plan are also part of the city’s Comprehensive Plan.
Is Aquaport open?
Aquaport is currently closed for construction working on a remodel. The earliest we will be able to open is mid to late July 2020. However, it is possible that there will be restrictions to admittance in ordinance with St. Louis County’s social distancing requirements once we do open.
What is the Census?
A questionnaire (like a survey)
Consists of 9 questions
Counts every adult and child living in the U.S.
Occurs every 10 years
2020 Census starts in early March
Determines the amount of money each state and city receives from the federal government for programs
Where can I get information about the planning and funding process for public improvements?
The Comprehensive Plan includes guidance about planned public facilities. However, the Capital Improvements Program (CIP) is the city’s five-year guidance document for implementing these improvements. For more information, please contact the Department of Public Works, (314) 291-6550.