Employment FAQ

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What are the office hours for Human Resources?

The Human Resources office is open from 8:30 a.m. until 5:00 p.m. Monday through Friday.

How do I find out if there are any open positions?

Open positions are posted on our Employment Opportunities page, or you may call Human Resources at (314) 738-2222.

How do I know if I am qualified for a position?

Our minimum/desirable qualifications are listed in the job posting. You should carefully compare your education and experience with the requirements in the job posting to determine whether you meet the minimum qualifications.

Is there a deadline to apply for an open position?

Most positions are advertised with a deadline for application, which may include a specific time of day. After a closing date and time have passed for a position, applications will not be considered. Some positions may be advertised without a deadline. In these instances, we will accept applications until the position is filled.

Visit the Employment Opportunities page to determine which positions are currently available and to determine the application deadline.

How do I apply for an open position?

You may apply from the city’s website, fax or email a resume and cover letter or apply in person. Applications can be emailed to hr@marylandheights.com. Applications may be faxed to (314) 738-2422 or (314) 738-2402. Applications are also available at the front desk of the Maryland Heights Government Center, 11911 Dorsett Road. You may complete the application and leave it with the receptionist or take it with you and return it at a later time.

How do I apply for openings that I have heard about but do not see on the city’s website?

If you have heard of a position that you do not see listed on the city’s website, it is possible that the application deadline has passed, the position has been filled or the position was posted for internal candidates only.

What must I include on the employment application?

All sections of the application must be completed. APPLICATIONS WILL BE CONSIDERED INCOMPLETE IF YOU WRITE “SEE RESUME.” INCOMPLETE APPLICATIONS WILL NOT BE CONSIDERED. If you need assistance in the application process, please let the receptionist know your needs and we will attempt to make accommodations for you.

Must I complete separate applications if I want to apply for more than one open position?

No. You may write the title of each position that you want to apply for in the space provided on the application.

Must I submit documentation with my application?

You may attach appropriate documents to your application if you wish. Applicants usually attach their resumes to their applications. Please do not leave your only copy of your attachments with the city, as we will not make copies for you.

Will I be interviewed when I submit my application?

No. If you are selected for an interview, you will be contacted to schedule an appointment for an interview.

Will I receive confirmation that my application has been received?

While we would like to acknowledge confirmation of your application, the Human Resources Division cannot respond due to the large number of applications received. You may contact Human Resources to ask whether your electronically submitted application has been received.

How do I change my address, telephone, or e-mail information?

If the position is currently open, contact Human Resources in writing at hr@marylandheights.com during regular business hours of 8:30 a.m. to 5 p.m., Monday through Friday.

How do I edit or change information on my electronic application after it has been submitted?

Once you submit your electronic application, you will not be able to change it. To update information on previously submitted job applications, contact Human Resources in writing at hr@marylandheights.com during regular business hours of 8:30 a.m. 5 p.m., Monday through Friday.

Who reviews my application and who will interview me?

Your application will be screened initially by Human Resources. If you do not meet the minimum qualifications required in the job posting, you will not receive further consideration. Qualified applicants are also reviewed by the hiring supervisor. The hiring supervisor determines which applicants will be interviewed.

You may be called in for more than one interview but your initial interview will be with the hiring supervisor and Manager of Human Resources.

Will I be tested?

Applicants for some positions that require particular knowledge and skills may be tested. In addition, the city requires pre-employment drug testing. Police applicants are given special testing dates during the time that the city is recruiting for candidates.

How long does it take to fill vacant positions?

Although there is no set time required to select an applicant, every effort is made to reach a prompt decision. The length of time depends on the number of applications to be screened and the nature of the position.

Will my application be retained for consideration for future openings?

We retain applications in an active status for six months. If an opening for which you qualify occurs during this time, we will review your application against the requirements for the vacancy. After six months, applications are placed in a closed file.

Police officer openings are filled from an eligibility list. After the list has been established, your application is placed in a closed file and you must reapply to be considered.

Do I have to live in the City of Maryland Heights to work there?

Maryland Heights residency is not required for the majority of employees. Police officers are required to reside in Missouri.

What benefits are available to city employees?

Please click here for benefits information.