Are inner tubes available at Aquaport?
Yes! We provide inner tubes free of charge for the Lazy River and Pink Slide. You can find the tubes lined up at the entrance to the Lazy River. Tubes come in multiple sizes to fit different age groups and sizes. Ask a lifeguard on duty if you have questions regarding which tube you should use.
Inner tubes should be used in the Lazy River and Pink Slide only, and are required in order to use the features.
Are there changing rooms, showers, and lockers available at Aquaport?
Yes! Aquaport is equipped with showers and changing facilities at the front of the waterpark, directly beside the concessions stand upon entrance into the facility. There is also a family restroom in the front of the park. Baby changing stations are available in each restroom facility.
Lockers are available for free to all of our guests. A small number of locks are available for a $1 rental fee at the Front Gate, but visitors are encouraged to bring their own locks when planning their trip to Aquaport. Locks must be removed when visitors exit the facility. Any locks left on our lockers at closing time will be removed by staff.
Are life jackets provided to Aquaport visitors?
Life jackets are provided to Aquaport visitors at no charge on a first-come, first serve basis. Sizes are available for infants through adults. Lifejackets are provided upon request by asking staff at the Front Gate.
You are welcome to bring your own US Coast Guard approved lifejacket and other US Coast Guard flotation devices. Non US Coast Guard flotation devices will not be permitted in the waterpark. For more information on the types of acceptable flotation devices, visit the FAQ section: "Can I bring water wings or other flotation devices into Aquaport?"
Are towels provided to visitors at Aquaport?
No, Aquaport does not provide towels to visitors. Please bring your own towel when planning your visit to our facility.
Can I bring a guest to Aquaport?
Yes!
- Maryland Heights Privilege Card holders may bring two guests per day, per card holder at the resident daily rate.
- Current Season Pass holders may bring four guests per day, per card holder at the resident daily rate.
Can I bring my own food or drinks to Aquaport?
No outside food or beverages are allowed in Aquaport except for
- Factory Sealed Water Bottle
- Baby Food (formula, pumped milk, baby food stored in plastic in containers, etc...)*
- Medically required foods for special dietary needs*
Coolers may not be brought into the park. No glass bottles are permitted within the park. Visitors looking for food and drinks are encouraged to check out the options available at our concession stand!
NO GLASS ITEMS ARE PERMITTED AT AQUAPORT.
*Management reserves the right to inquire about any items that are questionable per the above rules
Can I bring water wings or other flotation devices into Aquaport?
Only US Coast Guard approved personal flotation devices (PFD's) are allowed at Aquaport. A limited number of Coast Guard approved life jackets are available for use on a first come, first serve basis. For more information, please visit the FAQ section: "Are life jackets provided to Aquaport visitors?"
Water wings, pool noodles, inner tubes, rafts, or similar flotation devices are not U.S. Coast Guard approved, and are not permitted for use at Aquaport unless specifically stated (i.e. facility-owned inner tubes are required for the Pink Slide and Lazy River).
Can I enter Aquaport early?
General admission for Aquaport is strictly from 12:00 p.m. - 6:00 p.m. daily.
Aquaport Season Pass and Maryland Heights Privilege Card members have exclusive early admission access, and are permitted to enter the park at 11:00 a.m., one hour prior to general admission. For more information on these membership options, please visit our membership information page.
Can I host a birthday party at Aquaport?
Yes! Birthday parties can be held at Aquaport during regular operating hours, but must be scheduled in advance.
The Birthday Party Package at Aquaport is for children ages 1-15. The package includes wristbands for 20 guests (adult and child). Everyone at your birthday party will need a wristband, including the birthday child. No additional wristbands may be purchased. The package also includes 20 ice cream cups, 6 pitchers of soda, and a reserved party table for 60 minutes.
Full payment is required at the time of your reservation. Reservations must be requested a minimum of three weeks in advance. A cake, cupcakes, or cookies may be brought in on the day of your party. You must bring your own plates and forks for your desserts. Refrigeration is not available. No other outside food, drink, balloons, streamers, or banners are allowed in Aquaport.
Birthday Party Times:*
Monday-Friday: 3:00 - 4:00 p.m. or 4:30 - 5:30 p.m.
Saturday & Sunday: 12:00 - 1:00 p.m., 1:30 - 2:30 p.m., 3:00 - 4:00 p.m., or 4:30 - 5:30 p.m.
*Times listed are for your table reservation. Guests may enter Aquaport at any time during regular operating hours.
Fee: Privilege Card/Season Pass Holders: $190 • General Admission: $250
For more information on scheduling a birthday party, please visit the Welcome Desk at the Maryland Heights Community Center, or call (314) 738-2599.
Parties without a reservation will not be accommodated.
Can I re-enter Aquaport if I leave during my visit?
Yes. Guests can request a stamp at the Front Gate when exiting the park. Guests may re-enter Aquaport on the same day of their visit by showing their stamp to Front Gate staff.
Can I wear shoes at Aquaport?
We recommend you wear comfortable sandals or aqua shoes when walking throughout the waterpark. Shoes, including water shoes, are not allowed on any of our slides.
We do not recommend our guests wear street shoes at Aquaport. This includes sneakers, tennis shoes, and any other closed-toe shoes with laces. Any shoes with wheels are not permitted. Wheels must be retracted or removed from the shoes.
Socks may not be worn in the water.
Can outside tables and chairs or pop-up canopies be brought into Aquaport?
No. Aquaport is not able to handle any additional outside seating, tables or canopies.*
Aquaport has a large number of seating options available throughout the pool, including dining tables by the concession stand and lounge chairs located all throughout the park.
*Management has the right to restrict any outside items being brought into Aquaport
Do guests that choose not to swim still have to pay admission?
Yes. All guests entering Aquaport must pay the admission fee, regardless of whether or not they enter the water. Guests can exit and re-enter on the same day if they show their stamp to Front Gate staff.
Does Aquaport have a Lost and Found?
Yes. If an item is lost at Aquaport and turned into our staff, it will be stored at the facility. You may email to check on the status of a lost item. Lost items will be stored for a minimum of one week. Towels will only be stored for 24 hours. Any item of value ($50 retail value or more - iPod, camera, jewelry, cash, etc.) will be turned over to the police.
Maryland Heights Parks and Recreation is not responsible for lost or stolen articles. Facility users are encouraged to keep all valuables in a safe and secure location. A limited supply of locks are available to rent at the front gate. Maryland Heights Parks and Recreation Staff are not permitted to hold equipment, valuables or bags for facility users.
Does Aquaport have lifeguards on duty?
Yes. Lifeguards who are certified through StarGuard Elite are always on-duty during operating hours and after-hours events/programs.
Are you or someone you know interested in becoming a lifeguard? If so, there are positions available year-round at Maryland Heights! For more information, check out the positions we have available!
Does Aquaport have first aid personnel?
Aquaport is deeply committed to ensuring the safety of our patrons. The park employs certified StarGuard Elite Lifeguards who are all trained, tested, and certified on basic first aid. Aquaport is a facility of the City of Maryland Heights, and works closely with EMTs at the Maryland Heights Fire District and Pattonville Fire District in addition to City police during operating hours and special functions to ensure our guests are safe.
Does Aquaport have adult to child ratios for groups, camps, and day cares?
Yes. Aquaport operates at the following ratios in order to ensure safe and orderly operations for all our guests:
1 adult chaperone (age 16+) per….
- 2 children age 2
- 5 children age 3
- 8 children age 4-12
Does Aquaport offer discounts for large groups?
Yes! Discounted group rates are available for organized groups (such as Boy/Girl Scouts, youth groups, athletic teams, day camps) of 15 or more people on weekdays only.
The number of groups allowed in a day is limited. Reservations can be made beginning January 1 by
clicking here! Applications must be submitted a minimum of three weeks in advance. Groups without reservations will not be accommodated.
Does Aquaport offer discounted rates for single visitors?
Yes! Aquaport has discount options available for single visitors of the facility:
- Half-Off Admission: Maryland Heights Privilege Card holders visiting Aquaport after 5:00 p.m. receive 50% off of the designated gate price (excludes FlowRider).
- Military Discounts: Active military members receive FREE admission on Memorial Day and Fourth of July with a military ID. Active military and their immediate families receive resident rates everyday with a military ID.
Does the concrete get hot at Aquaport?
Yes, the concrete gets hot at Aquaport, especially on the hotter days of summer.
We strongly recommend protecting your feet by wearing water shoes, flip-flops, sandals, or other approved footwear when walking throughout the park. For more information, please visit the FAQ section: "Can I wear shoes at Aquaport?"
Does Aquaport have food and drinks available to visitors?
Yes! The Aquaport concession stand has a variety of food, drink, and snack options available for purchase whenever the pool is open.
How do I choose a properly fitted life jacket for myself or my child?
When choosing a life jacket, follow the manufacturer’s sizing recommendations; life jackets are sized by chest circumference. In most jacket models, the only difference in the sizes is the length of the adjustment straps.
When trying on a jacket, start by loosening all the straps. Put it on and zip or snap the closures shut. First, tighten the bottom adjustment strap below the rib cage. This is important to prevent the jacket from riding up once you’re in the water. Then move up the torso, snuggly tightening the adjustment straps. Finish by cinching the shoulder straps. Tightening the shoulder straps first will make the jacket ride up too high.
Now, test the fit by raising your arms and having someone lift on the shoulder straps. If the jacket slides up your torso, try retightening the bottom adjustment strap. If it still rides up, select a different jacket model or size.
It is imperative to note that lifejackets are not a substitute for adult supervision or swim instruction. Undistracted adult supervision should always be maintained with a child who cannot swim on their own, with or without a personal flotation device.
For more information on the life jacket availability at Aquaport, visit the FAQ section: "Are life jackets provided to Aquaport visitors?"
How tall do I have to be to use the attractions at Aquaport?
Each attraction at Aquaport has posted height requirements that are strictly enforced. This includes the water slides, Extreme Bowl, Lazy River, slide in the Kid's Area, and FlowRider. The requirements are as follows:
- Pink, Blue, and Green Slides: Minimum rider heights is 48"
- FlowRider: Riders of FlowRider must be 42" tall to bodyboard or 48" tall to stand up and surf.
- Extreme Bowl: Minimum rider height is 48"
- Yellow Racer Slide: Minimum rider height is 42"
- Yellow Kiddie Slide: Rider height is under 48"
Guests that are around the minimum height for attractions will receive a wristband upon entering the park that shows what attractions they can use. Please ask a slide attendant or lifeguard on duty for any questions regarding height requirements with our attractions.
How do I get a Maryland Heights Privilege Card?
To get a Maryland Heights Privilege Card, you must come to the Welcome Desk of the Maryland Heights Community Center with your photo ID, proof of residency (such as an unpaid utility bill, current bank statement, voter ID card, or an occupancy permit), and $5!
Privilege Cards and Season Passes are NOT sold at Aquaport. All visitors must visit the Maryland Heights Community Center in order to obtain these membership options.
For more information on the Privilege Card, please visit our membership page.
I visited Aquaport and saw the staff practicing saves and CPR. Why are staff doing training during operating hours?
The best way for our staff to practice their lifeguarding skills and emergency action plans is to initiate live scenarios. In order to do this, we need to have patrons around, so our staff gains a better understanding of how to react in case of emergency. You may see managers “dropping” manikins into the water and the lifeguards performing saves, or hear us blowing an air horn and running around. If you see this, or other training conducted during facility operations, the best thing for you to do is clear the area and let the staff do their job.
I forgot my bathing suit. Do you have suits available for Aquaport visitors?
No. Aquaport does not have any clothing items for sale. All visitors are responsible for bringing appropriate swimwear while planning their visit to Aquaport.
Is smoking allowed at Aquaport?
No. Smoking is prohibited inside Aquaport, and on the sidewalk and front drive directly by the Aquaport Front Gate. No tobacco or marijuana products (including e-cigarettes and vaping), alcohol products, or drugs are permitted at Aquaport.
Aquaport reserves the right to refuse entry. Guests thought to be under the influence of drugs/alcohol or who are otherwise causing a disturbance will not be allowed entry into the waterpark. Guests causing a disturbance inside the waterpark will be ejected without a refund, no questions asked.
What forms of payment does Aquaport accept?
Aquaport accepts the following forms of payment throughout our facility:
- Cash
- Credit Card
- Debit Card
- CashApp
- Apple Pay
Aquaport has no ATM on site. Guests looking to pay with cash are responsible for bringing payment with them before entering the park.
What rules does Aquaport have for behavior?
Aquaport is a family waterpark, and we strive to create a welcoming environment for guests of all ages and backgrounds. Therefore, foul language and unruly behavior will not be tolerated at our facility. No alcohol, tobacco, marijuana, vapor, or e-cigarette products are allowed on the premises. In addition, weapons, knives, or firearms are not allowed in the premises. No running, spitting, or throwing objects is permitted permitted. No diving, running, pushing, dunking, and horseplay is permitted while in the water. No solicitation or distribution of literature is allowed on park property.
Lifeguards and Aquatics Management reserve the right to enforce all rules necessary for the safety of our guests and staff.
For a complete list of our rules, regulations, and code-of-conduct policy, please visit this page.
What are Aquaport's hours?
Aquaport is open May 27 - September 4 from 12:00 - 6:00 p.m. daily. Season Pass and Privilege Card holders can enter at 11:00 a.m. daily.
Aquaport will be on weekends only from August 21-September 1 following the Pattonville School schedule, until the end of the season on Labor Day weekend.
Daily admission ends one hour before closing time. Unless otherwise stated, daily admission ends at 5 p.m., with guests expected to be out of the water park when it closes for the day at 6 p.m.
Daily admission also ends when capacity is reached. Only season pass holders may enter at this time.
Ticket sales cease when severe weather is in the forecast. Check our inclement weather policy for more information.
Aquaport hours are subject to change depending on weather, capacity, staffing, events and programming, maintenance, and any other unforeseen circumstances. The City of Maryland Heights Parks and Recreation Department reserves the right to adjust hours as deemed necessary for the betterment and safety of the waterpark, our staff and patrons. If you plan to make a trip to Aquaport and want to ensure we are open, please give us a call at (314) 738-2599! It is suggested that you check the weather and make an informed decision before visiting the facility.
What happens if I get separated from my child?
If your child gets lost at Aquaport, please go to the Front Desk or contact the nearest staff member. We have an Emergency Action Plan in place for this type of scenario, and it is best to get our staff involved as soon as possible.
What is the age limit to attend Aquaport by yourself?
Children under 12 years old must be accompanied by an adult who is at least 17 years old.
Children must be 13 years or older to enter the waterpark without an adult.
Adults must always accompany children unable to swim, and children who use flotation devices.
What is Aquaport's severe weather and high capacity policy?
Aquaport will be closed for the following weather related reasons:
- Lightning or Thunder: If lightning is sighted or thunder is heard then the pool will be closed immediately and will remain closed until 30 minutes after the last indication of thunder or lightning. Every 15 minutes the weather conditions will be re-evaluated. If the pool has been closed for over an hour then the Aquatics Supervisor has the option to close the pool for remainder of the day. Opening of the facility may be delayed due to storms.
- Rain: The aquatic facility can be open during rain but must be closed immediately if the lifeguards are unable to see the bottom of the pool. The facility will remain closed for 15 minutes and then will be re-evaluated for visibility. If the facility has been closed for over an hour then the Recreation Manager has the option to close the facility for remainder of the day.
- Temperature: To open the aquatic facility for recreational swim the air temperature must be at least 70 degrees by one hour before scheduled opening time. If it is not 70 degrees by one hour before scheduled opening time we will reassess one hour after scheduled opening time. If at that time the air temperature is not 70 degrees the pool will remain closed for the day. If the air temperature reaches 70 degrees by one hour after scheduled opening time, the pool will open two hours after scheduled opening time.
- Tornado Warning: During a tornado warning all pool patrons must enter the locker rooms or leave the facility. Once in the building, patrons will follow the instructions given by the pool staff on how to perform tornado procedures. The pool will be closed immediately and will remain closed until 30 minutes after the last warning. Aquaport closings are at the discretion of the Aquatics Supervisor or the Parks and Recreation Director. Maryland Heights Parks and Recreation has the right to close aquatic facilities due to weather forecasts. All closings will be communicated through our parks and recreation mobile app, MHParks, (which is available for free at the Apple App Store or Google Play), on our Facebook page and on our Twitter Account.
Program Weather Policy
Every effort will be made by Maryland Heights Parks and Recreation to hold programs (Examples: Swim lessons, river walking, special events) that start and end during the aquatic facility’s adjusted hours. Aquatic programming cancellations are at the discretion of the Recreation Manager. Rain-outs will be communicated through our parks and recreation mobile app, MHParks, (which is available for free at the Apple App Store or Google Play), on our Facebook page and on our Twitter Account. Depending on the program there will be a make-up day or refund granted. All decisions concerning make-ups and refunds are at the discretion of the Recreation Manager.
Rain Check
Rain checks will be issued when the pool has been cleared and has remained clear for at least one hour after the manager has made the announcement to exit the pools. Aquaport will remain open until the Aquatics Supervisor makes the decision to close for the day. After one hour, guests can receive a rain check to visit the park on a different day during the season. Guests MUST present their receipts for all individuals wanting to receive a rain check card. There is a time stamp on the receipts; this is why you must keep your receipt. Guest must be present in order to receive a rain check. A rain check will expire on the last day of the season and is only redeemable at Aquaport. There will be NO REFUNDS.
High Attendance Policy
During periods of high attendance, Maryland Heights Parks and Recreation has the right to refuse entry to daily guests. Additionally, if guests leave the park they may not be able to re-enter.
Low Attendance Policy
During periods of low attendance, Maryland Heights Parks and Recreation has the right to close Aquaport or various attractions within the facility. If a facility closes due to periods of low attendance, guests may receive a rain check if they have been within the facility for less than 2 hours. Guests MUST present their receipts for all individuals wanting to receive a rain check. There is a time stamp on the receipts; this is why you must keep your receipt. A rain check will expire on the last day of the season and is only redeemable at Aquaport. There will be NO REFUNDS.
What is the Aquaport dress code?
All swimmers must always wear a lined swimsuit. Underwear, street clothes, and jeans are not acceptable swimwear, and will not be permitted in the water. Thong bathing suits, swim attire with rivets, buckles, belts, metal ornaments, or any other provocative swim attire are not permitted as well.
Aquaport is a family waterpark that serves guests of all ages. Therefore, swim attire should not be provocative or showy. Appropriate swim attire rules are strictly enforced. Failure to comply with any part of the dress code may result in ejection from the park without a refund.
What is the photo/video policy at Aquaport?
Aquaport is an outdoor waterpark in which guests and staff are not always fully dressed. In order to protect the safety and privacy of our guests and staff, guests are not allowed to bring cameras into the water park.
We understand that people will have their phones with them, and that most phones have the capability of photography and videography. We ask that guests take pictures of their children/group only. Anyone believed to be inappropriately photographing or videoing any patron or staff member without their consent will be talked to and escorted out by Management and/or police depending on the situation.
As a facility within the City of Maryland Heights, Aquaport abides by the City of Maryland Heights Photo Policy for staff. This means that our staff reserves the right to take photographs of you and/or your child participating in classes, events, programs, using our facilities, properties or during any event sponsored by the Maryland Heights Parks and Recreation Department. Photographs may be used in print and/or electronic publicity without any obligation to provide compensation to those photographed. Attendance at our programs and events constitutes consent to be photographed. If you do not want to be photographed or for us to use a photo of you and/or your child, please inform the photographer or the staff member coordinating the event before the program begins. A photography release form may be required when participating in certain classes, events, leagues or programs.
Out of respect for our guests, City staff will clearly communicate when they are taking photos on the premises. This may include photography with drones being flown over the facility, in which case an announcement will be made over intercom to all visitors currently at the park.
Any commercial/professional photographers and videographers who wish to shoot at Aquaport should reach out to the Maryland Heights Communications Division at mhlife@marylandheights.com
What is the Aquaport refund policy?
Aquaport has a no refund policy. All sales are final. However, we do understand that there may be extraordinary circumstances that may be cause for a refund. Refunds are solely at the discretion of Maryland Heights Parks and Recreation management, and will never be issued in cash.
There are no refunds on incidental expenses (lockers, food, admission prices, etc.). Please be clear with staff on what you want to purchase when ordering with us. It is up to the customer to ask for and show proof if they qualify for any of the discounted rates (i.e. residency, military ID, and child/senior rate).
No refunds are issued regardless of time spent in the park or if we re-open once the inclement weather passes.
As an outdoor facility, it is up to patrons to check the weather and make an informed decision before attending the park. The City of Maryland Heights is not responsible for inclement weather in the area, and will always put the safety of our guests first and foremost. In the event of inclement weather or other cases of early closure, Rain Checks may be issued.
Rain Check
Rain checks will be issued when the pool has been cleared and has remained clear for at least one hour after the manager has made the announcement to exit the pools. Aquaport will remain open until the Aquatics Supervisor makes the decision to close for the day. After one hour, guests can receive a rain check to visit the park on a different day during the season. Guests MUST present their receipts for all individuals wanting to receive a rain check card. There is a time stamp on the receipts; this is why you must keep your receipt. Guest must be present in order to receive a rain check. A rain check will expire on the last day of the season and is only redeemable at Aquaport. There will be NO REFUNDS.
What is Aquaport's diaper policy?
All children not toilet trained are always required to wear the following while in the pool area:
- A disposable swim diaper
- Plastic to cover the diaper
- A swimsuit over the plastic covering
Swim diapers and swim pants are not a substitute for frequent diaper changing and bathroom breaks. It is recommended that swim diapers and swim pants are checked frequently and changed away from the poolside. Diapers must be changed in the locker room and disposed of properly in the trash can. Guests should then wipe down the baby changing station and wash their hands thoroughly before leaving the locker room.
If you or your children are sick, have diarrhea, or have an open cut/wound, DO NOT enter the water for the safety of other swimmers. In the event of a fecal “accident,” it is required that the pool be shut down for a substantial period so that the pool can be properly sanitized to a satisfactory level. State regulations require a twenty-four-hour closure when a liquid fecal contamination occurs. Parents please talk to your non-diapered children about the importance of taking frequent bathroom breaks. All adults will be responsible for the actions of their children. If you feel your child may have an “accident” while visiting Aquaport, we advise you to follow the swim diaper requirement.
Where do I park at Aquaport?
Aquaport has extensive free parking in the lot adjacent to the front gate, at 2344 McKelvey Rd, Maryland Heights, MO. The Aquaport parking lot is shared with the Maryland Heights Community Center. We encourage our guests avoid parking in nearby commercial lots and on residential streets, and only park in the main Aquaport lot.
The Aquaport parking lot includes a number of covered Solar Canopy parking spots included as a part of Ameren Missouri's Neighborhood Solar Program. These structures provide shade and protection from inclement weather while generating solar energy that feeds into our local power grid. For more information on the Neighborhood Solar Program, please visit Ameren Missouri's page.
Why are the lifeguards always blowing their whistles?
Lifeguards blow their whistles for many different situations. Most of the time the whistles are blown to get the attention of a guest who is not following a rule or policy so they can correct the potentially dangerous and unsafe behavior. Rules will become more familiar to guests as they frequent the park and then the whistles will become less recurrent. Until then, guests should make it a habit to stop, look at, and listen to the lifeguards in case they are trying to get your attention.
Lifeguards also blow their whistles in emergency situations and to get the attention of a manager. They are trained to know what each whistle means so they can communicate to each other and management through their whistles.
Why are the lifeguards in different color suits?
Our lifeguard team wears different color swimsuits and hip packs to help staff, patrons, and emergency personnel distinguish who the managers are.
Lifeguards wear royal blue. Lifeguards are our front line staff and the face of the waterpark. They are the ones you see on the stand and throughout the waterpark the most.
Head Guards wear red shirts, and are the only staff permitted to wear red. Head Guards are lifeguard leaders. They are more on the ground, walking around ensuring lifeguards and patrons are okay and have everything they need. They can help in situations where first aid, emergency services, and customer service is needed.
Assistant Managers and Managers wear black swimsuits and/or purple polos. Assistant Managers and Managers do a lot of the behind the scenes work such as paperwork, but you will see them throughout the park assisting patrons and staff in virtually every aspect.
What are the requirements in order to use FlowRider?
Aquaport is proud to have FlowRider, a surf simulation attraction that provides exciting aquatic fun for people of all ages. However, in order to ensure that all guests use the attraction safely, the following rules must be observed by all guests:
- All riders of FlowRider must watch the FlowRider instructional video and complete our waiver form prior to using the attraction for the season
- FlowRider is an additional $3 charge for all visitors, regardless of membership status. Wristbands must be purchased at the Aquaport Front Gate upon entry each day a guest wants to use the FlowRider. Wristbands are only good for a single day of admission per guest.
- Riders of FlowRider must be 42" tall to bodyboard, or 48" tall to stand up and surf
